Privacy Policy

Last Updated: 1 Jan 2025

Chrono Efficient ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is collected, used, stored, and processed in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable data protection laws.

By accessing or using our website, services, or digital platforms, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following personal information:

1.1 Directly from You

• Name, surname, job title
• Email address, phone number
• Company information
• Any information submitted via contact forms, emails, or service requests

1.2 Automatically Collected Data

• IP address
• Browser type and version
• Device information
• Website usage data via cookies and analytics

1.3 Third-Party Sources

• Public databases
• Professional directories
• Partners and service providers assisting in delivering our services

2. How We Use Your Information

We process personal information for the following purposes:

• Providing and improving our services
• Responding to queries, requests, or support needs
• Internal analytics and operational optimisation
• Sending relevant updates, insights, or marketing communications (with consent)
• Ensuring compliance with legal obligations
• Enhancing user experience on our digital platforms

3. Legal Bases for Processing (POPIA Compliance)

We process information on the basis of:

• Your consent
• Performance of a contract or service agreement
• Legal obligation
• Legitimate interest, including improving our services and security

We will not collect or process your personal information for anything unrelated to our services without your explicit consent.

4. Sharing of Personal Information

We may share personal information with:

• Service providers assisting with analytics, hosting, or operational services
• Professional advisors (legal, financial, technical)
• Regulatory or governmental authorities when required by law
• Partners assisting in delivering our IT, data, or cloud solutions

We do not sell, trade, or lease your personal information.

5. Data Security

We implement appropriate technical and organisational measures to protect personal information, including:

• Encrypted storage solutions
• Access-control protocols
• Data minimisation practices
• Internal security policies
• Regular system monitoring

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Comply with legal obligations
• Resolve disputes
• Maintain business records

7. Your Rights Under POPIA

You have the right to:

• Request access to your personal information
• Request corrections or updates
• Object to processing
• Request deletion where legally permissible
• Withdraw consent
• Lodge a complaint with the Information Regulator of South Africa

8. International Transfers

Where data is transferred outside South Africa, we ensure:

• Adequate data protection safeguards
• Compliance with POPIA cross-border data requirements

9. Third-Party Websites

Our website may contain links to external websites. Chrono Efficient is not responsible for the content, security, or privacy practices of third-party websites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date.

11. Contact Us

For any privacy-related queries: